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March 14, 2013  
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#ProdChat - 02/20/2013 - Productive #Communication

Thank you, Professor Kenna Griffin (@profkrg), for facilitating such a great conversation AND for shaking things up with 10 questions this week! ;-)

Storified by Ray Sidney-Smith· Thu, Feb 21 2013 06:24:25

This is last week's transcript in case you missed all the email productivity tips, tricks and strategies from the productivity enthusiasts among us, and hosted by the wonderful productivity guru, Professor Natalie M. Houston (@nmhouston)! 
#ProdChat Transcript - 2/13/13 - All About Email #productivity | http://sfy.co/hExARay Sidney-Smith
And, on to this week's #ProdChat transcript lead by the inimitable @profkrg!
I am guest hosting tonight on #prodchat. We'll talk all about productive communication. I would love for you to join us at 7 p.m. CST.Kenna Griffin
Productive Communication! @TaraRodden: Looking forward to #prodchat tonight at 8 pm ET/5 pm PT. What are we chatting about @profkrg?”Kenna Griffin
Join us in an hour for #prodchat, hosted tonight by@profkrg! We're talking productive #communication! #productivityGettingThingsDoneNYC
Join us in an hour for #prodchat, hosted tonight by@profkrg! We're talking productive #communication! #productivityGettingThingsDone DC
Hi! I’m Kenna, a media professor from Oklahoma. I’m your guest host tonight on #prodchat. We’re discussing productive communication.Kenna Griffin
@tararodden Great to chat with you again Tara! :) #prodchatSendgine
Please take this opportunity to introduce yourself and tell us your favorite method of communication. #prodchatKenna Griffin
Hey #prodchat gang, please join in sending congrats to @apinaud on the birth of his son this week. :) Tara Rodden Robinson
@profkrg Hi Kenna! Thank you for hosting--we're excited to participate in #prodchat again! :) Sendgine
@sendgine Likewise! #prodchatTara Rodden Robinson
Congrats!!! RT @TaraRodden: Hey #prodchat gang, please join in sending congrats to @apinaud on the birth of his son this week. :) #prodchatMichelle Gunn
Yes! Congrats! RT @TaraRodden: Hey #prodchat gang, please join in sending congrats to @apinaud on the birth of his son this week. :) Kenna Griffin
@sendgine You are so welcome! I'm glad to have you here. What's your favorite method of communication? #prodchatKenna Griffin
@apinaud Congratulations on your new little one! How exciting! #prodchatSendgine
@profkrg Kenna I will be reading but not participating today on #prodchat Enjoying time with my newborn babyHave fun!Augusto Pinaud
@apinaud I don't blame you one bit. I'd been enjoying the little one too! #prodchatKenna Griffin
Michelle here. I'm a productivity & GTD geek. I use @OmniFocus to manage my world. Excited for tonight's #prodchatMichelle Gunn
@michgunn Hi, Michelle. I'm glad you're here. #prodchatKenna Griffin
My preferred communication method is email rather than the phone. (My inner teenager just gasped and gave me a snotty look!) #prodchatMichelle Gunn
@michgunn I tend to agree. I don't like the phone at all. Of course, I'm not a huge fan of email either. #prodchatKenna Griffin
@profkrg Anything other than e-mail! Ha Ha! Here at Sendgine we actually communicate with our #trainsofthought most commonly. #prodchatSendgine
Love!! :) MT @apinaud: Kenna I will be reading but not participating today. Enjoying time with my newborn babyHave fun! #prodchatMichelle Gunn
@apinaud Please give Tomás a smooch from Tia Tara! :) #prodchatTara Rodden Robinson
@sendgine Communicating through thought! That's fabulous! #prodchatKenna Griffin
Hey, Kenna! Thanks for hosting! :) RT @profkrg: @michgunn Hi, Michelle. Im glad youre here. #prodchatMichelle Gunn
We know that not all forms of communication work equally in every situation. #prodchatKenna Griffin
#prodchat thank you guys! Looking forward to next week. Right now is playing time with Tomas! http://pic.twitter.com/44DIZzUtuXAugusto Pinaud
Some communication methods are richer (i.e., face-to-face), while others are leaner (i.e., email). #prodchatKenna Griffin
RT @TaraRodden: Hey #prodchat gang, please join in sending congrats to @apinaud on the birth of his son this week. :) Dana McCallian Byers
The fastest method of communication may create so many misunderstandings that it becomes unproductive. #prodchatKenna Griffin
Of course, face-to-face communication (such as that done in meetings) also can be an incredible waste of time. #prodchatKenna Griffin
@profkrg We think so! Our #trainsofthought keep us organized and efficient too. What is your favorite type of communication? #prodchatSendgine
Trains of thought? Plz say more. MT @sendgine: Here at Sendgine we actually communicate with our #trainsofthought most commonly. #prodchatMichelle Gunn
So I hope we're able to give each other some advice on what methods of communication work well for us. #prodchatKenna Griffin
Great point! RT "@profkrg: The fastest method of communication may create so many misunderstandings that it becomes unproductive. #prodchat"Sendgine
You ready for Q1? #prodchatKenna Griffin
Q1: How do you attempt to ensure effective communication? #prodchatKenna Griffin
@profkrg let's go! #prodchatTara Rodden Robinson
@profkrg A1 Active, attentive, engaged listening. #prodchatTara Rodden Robinson
@michgunn Sure thing. We start #trainsofthought to accomplish a goal/objective. You set a destination, invite passengers, and go. #prodchatSendgine
A1 I try to imagine what the other party needs to know and to include it in my email to cut back on back and forth #prodchatMichelle Gunn
An excellent point. You have to understand the information desired. RT @TaraRodden: A1 Active, attentive, engaged listening. #prodchatKenna Griffin
@michgunn We've had a blast creating it and using it ourselves, so now we're seeing if other people like the system too. :) #prodchatSendgine
+1 "MT @michgunn: I try to imagine what the other party needs to know and include it in my email to cut back on back and forth #prodchat "Sendgine
@sendgine Cool I'll have to check it out. #prodchatMichelle Gunn
@michgunn Yes, like suggesting a time, date and place for meetings requested via email, instead of leaving it open-ended. #prodchatKenna Griffin
@profkrg I sometime describe myself as a "professional listener." It's most important role. #prodchatTara Rodden Robinson
@michgunn Totally! Feel free to check it out anytime. #prodchatSendgine
A1: Knowing your best communication style also is important. I'm better in writing, so I do my important communication that way. #prodchatKenna Griffin
@profkrg Yes, open ended questions like "Hey when are you guys free?" D'oh... just not helpful no matter how well intentioned. ;) #prodchatMichelle Gunn
Active listening is so difficult. Tips? RT @TaraRodden: I sometime describe myself as a "professional listener." #prodchatKenna Griffin
A1 One of the best ways to ensure effective communication is for the work culture to encourage and promote open communication. #prodchatSendgine
@michgunn I also dislike the "thank you" email response. While nice, it's just one more message. #prodchatKenna Griffin
A1 I also try to make sure what I'm writing/saying can't be misconstrued... for tone, phrasing, etc #prodchatMichelle Gunn
MT @michgunn Open ended questions like "Hey when are you guys free?" D'oh... just not helpful no matter how well intentioned. ;) #prodchatTara Rodden Robinson
+1 MT @sendgine: A1 One of the best ways to ensure effective communication is for the work culture to encourage and promote it. #prodchatKenna Griffin
Absolutely! And knowing the communication style of others too! MT "@profkrg: Knowing your best communication style is important. #prodchat"Sendgine
A1 I also try to be clear about what I'm requesting... bottom line up front. But that's my communication style #prodchatMichelle Gunn
@sendgine perhaps not just their style, but also their communication preference. #prodchatKenna Griffin
Q2: What do you consider the least effective form of communication? #prodchatKenna Griffin
@profkrg Absolutely! Easier said than done, for sure! #prodchatSendgine
+1 RT @TaraRodden: @profkrg A1 Active, attentive, engaged listening. #prodchatMichelle Gunn
Practice, practice, practice. And get good at letting go of need to reply. RT @profkrg Active listening is so difficult. Tips? #prodchatTara Rodden Robinson
Agreed! RT @profkrg: @sendgine perhaps not just their style, but also their communication preference. #prodchatMichelle Gunn
@profkrg A2 Text message. Even worse than email for flatness of tone and lack of affect. #prodchatTara Rodden Robinson
@TaraRodden Letting go of the desire to respond or fix is so difficult for me. #prodchatKenna Griffin
Q2 I don't think any one form is less effective than another--it depends on the situation, culture, and delivery. #prodchatSendgine
A1 @CareerTools / @ManagerTools has some great podcasts that explain communication styles according to people's DISC profiles #prodchatMichelle Gunn
@TaraRodden Interesting. I much prefer texting to email. It's more immediate. #prodchatKenna Griffin
True! RT @sendgine: I don't think any one form is less effective than another--it depends on the situation, culture, and delivery. #prodchatKenna Griffin
@michgunn Very cool! We'll totally check that out. #prodchatSendgine
@profkrg Me, too. It took years to stop trying to "fix" or problem solve and just listen instead. #prodchatTara Rodden Robinson
A2: I often have students stop me in the hall for a face-to-face, often to ask me to do something for them. The request is lost. #prodchatKenna Griffin
A2 I've got it... the voicemail that says "It's so and so. Call me back." Tell me why you need to speak with me so I can prepare. #prodchatMichelle Gunn
@TaraRodden we should have a #prodchat on active listening.Kenna Griffin
@sendgine I don't use only Twitter or LinkedIn for communication. That seems super limiting. #prodchatKenna Griffin
@profkrg It's an extremely lean form of communication. Many ways to interpret mean many ways to misunderstand. #prodchatTara Rodden Robinson
@michgunn But seriously! Good point. Wasting time for both parties. #prodchatSendgine
@TaraRodden True, but I find that my emails are so short that people read them wrong too. #prodchatKenna Griffin
+1 RT @profkrg @TaraRodden we should have a #prodchat on active listening.Tara Rodden Robinson
Q3: How do you keep from putting off necessary communication? #prodchatKenna Griffin
@sendgine They rock, really. Look for the "Email and the High _" on @CareerTools. Fill in that blank with D, I, S, and C. Awesome! #prodchatMichelle Gunn
@profkrg Definitely depends. Some #socialbiz professionals are moving toward that to streamline/limit unnecessary communication. #prodchatSendgine
A3 Couraging as @BreneBrown calls it. Being willing to step up, have the necessary conversations without delay. #prodchatTara Rodden Robinson
@sendgine I wonder if I could convince everyone to just communicate with me via Twitter... #prodchatKenna Griffin
@michgunn Will do! It's going on our to-do list for tomorrow! Love these kind of resources! #prodchat @careertoolsSendgine
A3 I'm more likely to get the ball rolling if I start by email. Not sure why, but I find I shy away from phone calls these days. #prodchatMichelle Gunn
+1 RT @tararodden: A3 Couraging as @BreneBrown calls it. Being willing to step up, have the necessary conversations without delay. #prodchatSendgine
Ha! RT @profkrg: @sendgine I wonder if I could convince everyone to just communicate with me via Twitter... #prodchatMichelle Gunn
For example in Q3, I have a phone call that I need to make that's been on my "to do" list for a week! It needs to be done, but... #prodchatKenna Griffin
@profkrg It would definitely be faster! :) It'll be an interesting communication trend to watch. #prodchatSendgine
@sendgine I don't think I could get a lot of people to go for that. #prodchatKenna Griffin
@michgunn It seems that email has really taken the place of the phone in a lot of communications. #prodchatKenna Griffin
@michgunn But voice communication can be much, much more efficient. I'd way rather have a short convo than a dozen emails. #prodchatTara Rodden Robinson
And, of course, there are those difficult conversations that you just don't want to have. How do you make yourself do that? #prodchatKenna Griffin
@TaraRodden I know... :/ And when it starts to get silly, I pick up the phone. But it's really not my first instinct anymore #prodchatMichelle Gunn
Q4: What methods do you use to help streamline communication? #prodchatKenna Griffin
@profkrg Definitely has limitations and challenges! But it's all about personal communication style, as we said earlier in #prodchat.Sendgine
@profkrg It's not easy. I try to remind myself to not rehearse, just be present. And do it right away. Delay is not my friend. #prodchatTara Rodden Robinson
@michgunn We totally understand! Digital communication has become the norm in business. #prodchatSendgine
@TaraRodden those difficult conversations really have to be done face-to-face, don't you think? #prodchatKenna Griffin
Right? Not necessarily good. RT @sendgine: @michgunn We totally understand! Digital communication has become the norm in business. #prodchatMichelle Gunn
Of course. RT @profkrg: @TaraRodden those difficult conversations really have to be done face-to-face, dont you think? #prodchatMichelle Gunn
A method I use for difficult conversations is scheduling the meeting time immediately. That way, the conversation has to happen. #prodchatKenna Griffin
A4 Be as clear as possible from the start. Be thorough. Think it through well from the beginning. #prodchatTara Rodden Robinson
yup. Surprising too RT @profkrg: @michgunn It seems that email has really taken the place of the phone in a lot of communications. #prodchatMichelle Gunn
Repeating Q4: What methods do you use to help streamline communication? #prodchatKenna Griffin
Stealing! :) MT @profkrg: A method I use is scheduling the meeting time immediately. That way, the conversation has to happen. #prodchatMichelle Gunn
@profkrg Not always. I'm really fine with the phone. But get them done. Procrastination makes difficult convo even harder. #prodchatTara Rodden Robinson
+1 RT @TaraRodden: A4 Be as clear as possible from the start. Be thorough. Think it through well from the beginning. #prodchatMichelle Gunn
Short and sweet! MT @tararodden: Be as clear as possible from the start. Be thorough. Think it through well from the beginning. #prodchatSendgine
A4: I like to batch communication tasks. Do all email at once, all phone calls, etc. #prodchatKenna Griffin
A4: I even have all of my regular meetings on the same day. I don't always look forward to meeting day, but then it's done. #prodchatKenna Griffin
A4. I try to ask/address only one question/issue per email. Helps keep the conversation on track and get to a resolution faster #prodchatMichelle Gunn
A4 think at recipients. Remove irrelevant info. #ProdchatIsabelle Cholette
A4 To streamline, we like to talk in person whenever it makes sense. Then, it's using the right social tools for the job. #prodchatSendgine
@sendgine As concise as needed, yes. But no so brief as to leave something out for sake of brevity. #prodchatTara Rodden Robinson
great idea! RT @profkrg: A4: I like to batch communication tasks. Do all email at once, all phone calls, etc. #prodchatMichelle Gunn
Most efficient too! RT "@profkrg: A4: I like to batch communication tasks. Do all email at once, all phone calls, etc. #prodchat"Sendgine
I like the idea of being clear and well thought out from the beginning of the conversation so you don't have a lot of repetition. #prodchatKenna Griffin
A4 relevant subject lines! I change them if someone used a thread that's on a completely different topic. #prodchatMichelle Gunn
Plus batching phone calls means I don't have to be on the phone as much. #prodchatKenna Griffin
@alfombra06 Hi there! Great to see you here tonight! #prodchatTara Rodden Robinson
Yes! RT @michgunn: A4 relevant subject lines! I change them if someone used a thread that's on a completely different topic. #prodchatKenna Griffin
Agreed!! MT @profkrg: I like the idea of being clear and well thought out from the beginning so you dont have a lot of repetition. #prodchatMichelle Gunn
A4 i like to use bullet points in mails or other layout instruments to improve readability #ProdchatIsabelle Cholette
A4: I use only a few social media platforms. Spreading myself too thin isn't the way to go. #prodchatRob McGahen
@alfombra06 Hi! Welcome! We're talking about productive communication. #prodchatKenna Griffin
@TaraRodden Sleepless in Vienna! Glad to have found you! #ProdchatIsabelle Cholette
Very smart! RT @rmcgahen: A4: I use only a few social media platforms. Spreading myself too thin isnt the way to go. #prodchatMichelle Gunn
@tararodden Point totally taken. The entire message has to be communicated, regardless. #prodchatSendgine
I love this! RT @sendgine: A4 To streamline, we like to talk in person whenever it makes sense. #prodchatKenna Griffin
+1 RT @alfombra06 A4 i like to use bullet points in mails or other layout instruments to improve readability #ProdchatTara Rodden Robinson
Q5: What’s your best communication productivity tip for the group? #prodchatKenna Griffin
.@profkrg People still make phone calls?! #prodchatKatherine M. Gordon
We do too! RT "@alfombra06: A4 i like to use bullet points in mails or other layout instruments to improve readability #Prodchat"Sendgine
@rmcgahen What are your faves? #prodchatTara Rodden Robinson
LOL. I certainly try not to! RE @katgordon: People still make phone calls?! #prodchatKenna Griffin
Ha! Not me, if I can help it. ;) RT @katgordon: .@profkrg People still make phone calls?! #prodchatMichelle Gunn
Agree too! @profkrg: I like the idea of being clear and well thought out from the beginning so you dont have a lot of repetition. #ProdchatIsabelle Cholette
@TaraRodden I use Twitter, Facebook and LinkedIn. #prodchatRob McGahen
Which ones do you prefer? MT "@rmcgahen: I use only a few social media platforms. Spreading myself too thin isn't the way to go. #prodchat"Sendgine
@sendgine I use Twitter, Facebook and LinkedIn. #prodchatRob McGahen
@sendgine We should have a #prodchat on using social media productively.Kenna Griffin
A5 Draft emails without recipients entered. Very embarrassing when you hit send and didn't quite mean to yet... #prodchatMichelle Gunn
Yikes. RT @michgunn: A5 Draft emails without recipients entered. Embarrassing when you hit send and didn't quite mean to yet... #prodchatKenna Griffin
.@katgordon Yes to phone for quick alignment. Hate long chats. You keep saying "say again" b/c bad connection #ProdchatIsabelle Cholette
A4: I put entire communication in email subject line with "eom" at end to signify "end of msg." Recipient doesn't have to open. #prodchatKatherine M. Gordon
@rmcgahen Cool! The Big 3. :) Do you limit all your communication to those, just out of curiosity? #prodchatSendgine
Definitely! That would be a great topic! RT "@profkrg: @sendgine We should have a #prodchat on using social media productively."Sendgine
This so funny to me. I am on the phone or Skype all day. MT @katgordon People still make phone calls?! #prodchatTara Rodden Robinson
A5 #prodchatMichelle Gunn
@sendgine I also pick up the phone, Skype and do face-to-face. #prodchatRob McGahen
A5: I like to communicate face-to-face whenever possible. Avoid all barriers. #prodchatKenna Griffin
LOL. What a great tool! RT @michgunn: A5 #prodchatKenna Griffin
A5 careful use of cc: in mail communication is an art. #ProdchatIsabelle Cholette
+1 RT @profkrg @sendgine We should have a #prodchat on using social media productively.Tara Rodden Robinson
.@profkrg @sendgine Great idea! Twitter chats are one of the most productive social media uses IMHO. #prodchatKatherine M. Gordon
Love that!! MT @gordon A4: I put entire msg in email subject line with "eom" to signify end of msg. Recipient doesn't have to open #prodchatMichelle Gunn
A5: Be direct. Don't beat around the bush...it just wastes time and energy. #prodchatRob McGahen
@rmcgahen Nice! We were just talking about how/if we limited our communication tools earlier, so thanks for sharing that! #prodchatSendgine
Ha! Like that! :D RT @michgunn: A5 #prodchatMichelle Gunn
@TaraRodden I interviewed people all day as a journalist. That's when I started disliking the phone. #prodchatKenna Griffin
@TaraRodden After interviewing people all day, I didn't want to chat after I got home from work. #prodchatKenna Griffin
We agree! RT @katgordon: .@profkrg @sendgine Great idea! Twitter chats are one of the most productive social media uses IMHO. #prodchatSendgine
Ha! Whoops... RT @profkrg: LOL. What a great tool! RT @michgunn: A5 #prodchatMichelle Gunn
Ha! Like that! :D RT @michgunn: A5 #ProdchatIsabelle Cholette
@katgordon I love Twitter chats! I'm not sure all of my followers love how much I love them. :/ #prodchatKenna Griffin
Good one!! RT @alfombra06: A5 careful use of cc: in mail communication is an art. #prodchatMichelle Gunn
+1 RT @TaraRodden: +1 RT @profkrg @sendgine We should have a #prodchat on using social media productively. #prodchatMichelle Gunn
@profkrg Listening is the most important part of my work. And I love my job. :) #prodchatTara Rodden Robinson
A5: Being intentional in your communication also is important. Think recipient and content before choosing a tool. #prodchatKenna Griffin
@TaraRodden that's awesome. I guess talking is the most important part of my job. *blushes* #prodchatKenna Griffin
yes "@profkrg: A5: Being intentional in your communication also is important. Think recipient and content before choosing a tool." #prodchatMichelle Gunn
Absolutely! Maybe we should eventually eliminate it? RT "@alfombra06: A5 careful use of cc: in mail communication is an art. #Prodchat"Sendgine
@TaraRodden How to become a listener if ur talker by nature? #ProdchatIsabelle Cholette
@profkrg I often get real chatty after a long day. All that not talking bottled up inside. #prodchatTara Rodden Robinson
@katgordon Of course recipient has to know what eom means. :) #prodchatBen M. Schorr
Q6: Who do you wish you communicated with more effectively? #prodchatKenna Griffin
Lol. I'm the opposite. RE @TaraRodden: I often get real chatty after a long day. All that not talking bottled up inside. #prodchatKenna Griffin
"RT @profkrg: A5: Being intentional in your communication also is important. Think recipient and content before choosing a tool. #prodchat"Sendgine
Q6 my husband!!! #ProdchatIsabelle Cholette
Mars and Venus? RT @alfombra06: Q6 my husband!!! #ProdchatKenna Griffin
A6: Recruiters, hiring managers and CEOs. #prodchat #jobseeker #ineedajobRob McGahen
Ah important! RT @rmcgahen: A6: Recruiters, hiring managers and CEOs. #prodchat #jobseeker #ineedajobKenna Griffin
YEP! RT @profkrg: Mars and Venus? RT @alfombra06: Q6 my husband!!! #ProdchatIsabelle Cholette
@alfombra06 Lots of practice coupled with a deep desire to learn. #prodchatTara Rodden Robinson
A6: There certainly are times when I wish I communicated better with my students, especially about difficult subjects. #prodchatKenna Griffin
@profkrg A6 My husband. #prodchatTara Rodden Robinson
A6 Myself. Classic negative self-talk. Journaling helps to break through some of that. & Therapy (as a New Yorker, it's required) #prodchatMichelle Gunn
Amazing answer. I never thought about that one. RE @michgunn: A6 Myself. Classic negative self-talk. #prodchatKenna Griffin
Q7: What is your favorite form of communication? You know, the one you would always use if you could... #prodchatKenna Griffin
+1 Teehee. RT @alfombra06 Q6 my husband!!! #ProdchatTara Rodden Robinson
A6 I have the ambition of individualise my communication toward each of my employees #ProdchatIsabelle Cholette
A7: In person. #prodchatRob McGahen
A6 Fellow employees. We're all about constantly improving internal office communication--it can always be better. #prodchatSendgine
A7 Face to face, preferably over a nice glass of wine. #prodchatTara Rodden Robinson
Great goal. RT @alfombra06: A6 I have the ambition of individualise my communication toward each of my employees #ProdchatKenna Griffin
A7 Compassion? Yes, email... but I wish I could always communicate with compassion. Always in a rush, that sometimes falls away #prodchatMichelle Gunn
And now we're even better friends! RT @TaraRodden: A7 Face to face, preferably over a nice glass of wine. #prodchatKenna Griffin
A7: I would be a happy girl if I could always communicate via Twitter. Simple and short. #prodchatKenna Griffin
+100 MT "@michgunn: Yes, email but I wish I could always communicate with compassion. Always in a rush, that sometimes falls away #prodchat"Sendgine
A7 face2face or telephone if unavoidable. Email come third, Text fourth. Each message has optimal medium #ProdchatIsabelle Cholette
Q8: What is your least favorite form of communication? You know, the one you wish you never had to use again. #prodchatKenna Griffin
+1 RT @profkrg And now we're even better friends! RT @TaraRodden: A7 Face to face, preferably over a nice glass of wine. #prodchatTara Rodden Robinson
Yes... sounds lovely. :) I'm changing my answer to this. ;) RT @TaraRodden: A7 Face to face, preferably over a nice glass of wine. #prodchatMichelle Gunn
RT "@profkrg: Q8: What is your least favorite form of communication? You know, the one you wish you never had to use again. #prodchat"Sendgine
A8 silence #ProdchatIsabelle Cholette
That's a journalist's secret weapon! RT @alfombra06: A8 silence #ProdchatKenna Griffin
A8 In all honesty, e-mail. (Don't judge us @michgunn!) We're finding more ways to get things done without it! #prodchatSendgine
A8 phone... i'm wondering if there's one I dislike more... #prodchatMichelle Gunn
A8: Email is the necessary evil of my life. I wish I never had to use it again, but that's just not realistic. #prodchatKenna Griffin
+1 MT @michgunn I'm changing my answer to this. ;) RT @TaraRodden: A7 Face to face, preferably over a nice glass of wine. #prodchatTara Rodden Robinson
Q9: What form of communication do you wish you used more? #prodchatKenna Griffin
.@profkrg A wheapon, indeed. But not good for diplomacy #ProdchatIsabelle Cholette
No judging from here... I'm all about compassion. ;) MT @sendgine: A8 In all honesty, e-mail. (Dont judge us @michgunn!) #prodchatMichelle Gunn
RT @AnnieFeighery: I've swapped about 90% of my email communication to Skype chat. No need for back-and-forths clogging the inbox. #prodchatKenna Griffin
Frustrating! MT "@profkrg: Email is the necessary evil of my life. I wish I never had to use it again, but that's not realistic. #prodchat"Sendgine
What I love about email is that it lets you have a conversation at your own convenience. It's like letter writing but faster. #prodchatMichelle Gunn
@alfombra06 Ah, but silence does a lot of heavy lifting! As a form of feedback, tho, not so good. #ProdchatTara Rodden Robinson
A9: I wish I still sent cards and letters like I used to. There is nothing more wonderful than getting real, thoughtful mail. #prodchatKenna Griffin
@michgunn Ha Ha! Well played!! As long as work gets done, we're cool! :) #prodchatSendgine
A9 phone. Better than email. But nobodys answering anymore. An era of asynchronism #ProdchatIsabelle Cholette
RT @AnnieFeighery: I've swapped about 90% of my email communication to Skype chat. No need for back-and-forths clogging the inbox. #prodchatSendgine
The problem is when something is urgent and you don't get a response. Or the other party is not communicating well. #prodchatMichelle Gunn
RT @michgunn: The problem is when something is urgent and you don't get a response. Or the other party is not communicating well. #prodchatKenna Griffin
But as a communication medium, email is such an amazing tool. I can't imagine life without it anymore. #prodchatMichelle Gunn
A9 See my answer to Q7. Pinot noir. #prodchatTara Rodden Robinson
One last question, just because they left me in charge... #prodchatKenna Griffin
@AnnieFeighery Do you find that less e-mail has made you more productive? #prodchatSendgine
So true! "@profkrg: A9: I wish I still sent cards and letters. There is nothing more wonderful than getting real, thoughtful mail" #prodchatMichelle Gunn
Bwahaha! RT @TaraRodden: A9 See my answer to Q7. Pinot noir. #prodchatKenna Griffin
Q10: What communication resource (person or text) do you recommend to the group? #prodchatKenna Griffin
.@michgunn agree. Still waiting 4 mail 2.0 with thread enhancement srandardisation #ProdchatIsabelle Cholette
+100 MT @profkrg A9: I wish I still sent cards and letters. There is nothing more wonderful than getting real, thoughtful mail. #prodchatTara Rodden Robinson
:) RT @alfombra06: .@michgunn agree. Still waiting 4 mail 2.0 with thread enhancement srandardisation #prodchatMichelle Gunn
A10: I got excellent communication advice from The Power of Less by @leobabauta. #prodchatKenna Griffin
A10 @Sanebox.com Filter for your email pre-client. Awesome! I tracked today. 175 junk messages didn't hit my inbox. Brilliant! #prodchatMichelle Gunn
A10 Common sense. Experience.(Sry not literate about communication) #ProdchatIsabelle Cholette
@alfombra06 I think common sense is an excellent resource. Somewhat under used. #prodchatKenna Griffin
.@profkrg He's amazing @leobabauta #ProdchatIsabelle Cholette
Yes. RT @alfombra06: .@profkrg He's amazing @leobabauta #ProdchatKenna Griffin
A10 Zen of Listening: Mindful communication in the age of distraction. http://www.amazon.com/gp/aw/d/0835608263 #prodchatTara Rodden Robinson
RT @TaraRodden: A10 Zen of Listening: Mindful communication in the age of distraction. http://www.amazon.com/gp/aw/d/0835608263 #prodchatKenna Griffin
A10 @ManagerTools & @CareerTools Great podcasts about being a manager. And that's all about people skills and better communication #prodchatMichelle Gunn
Great resource! @Lifehacker is good too! MT "@profkrg: A10: Excellent communication advice from The Power of Less by @leobabauta. #prodchat"Sendgine
We are out of time! Thank you so much for participating. #prodchatKenna Griffin
You said it! RT @profkrg: @alfombra06 I think common sense is an excellent resource. Somewhat under used. #ProdchatIsabelle Cholette
Thanks for hosting Kenna! And thanks everyone for the fun hour! :) #prodchatMichelle Gunn
If you're interested in the transcript, @rsidneysmith plans to post it in the morning. #prodchatKenna Griffin
Great #prodchat tonight, y'all! Thanks! Nighty, night.Tara Rodden Robinson
3 am. Shall try to sleep. Thx 4 advice! #ProdchatIsabelle Cholette
Can't wait to check out @sendgine's #trainsofthought... very interested. Thanks for sharing that! #prodchatMichelle Gunn
@alfombra06 Thanks for joining us! #prodchatTara Rodden Robinson
@rsidneysmith may think I'm crazy when he sees all of the Q&A we fit into this hour. Thanks so much for playing along . #prodchatKenna Griffin
Thank you! Great conversation tonight! RT "@profkrg: We are out of time! Thank you so much for participating. #prodchat"Sendgine
I really love learning from this community. I appreciate you. #prodchatKenna Griffin
@tararodden Pleasure talking with you again! Take care! #prodchatSendgine
You're welcome! RT "@michgunn: Can't wait to check out @sendgine's #trainsofthought... very interested. Thanks for sharing that! #prodchat"Sendgine
@profkrg And we appreciate you! Great job tonight! #prodchatTara Rodden Robinson
@TaraRodden Thank you so much! I'm glad you were here. #prodchatKenna Griffin
@sendgine Same here! Have a nice evening! #prodchatTara Rodden Robinson
@michgunn If you need anything-or if you try it and have feedback--feel free to tweet or DM us. We're always open! #prodchat #compassion ;) Sendgine
@profkrg Me, too. That was fun. #prodchatTara Rodden Robinson
@TaraRodden wondering if I'll ever be in Oregon. Wine date! #prodchatKenna Griffin
@sendgine Some on Twitter. Very little on LinkedIn. A good bit on FB. The rest: email and voice. #prodchatTara Rodden Robinson
Fine small group of comm-freaks! Lovely night-encounter #ProdchatIsabelle Cholette
@profkrg You're always welcome, anytime! #prodchatTara Rodden Robinson
@michgunn Chat next week! Enjoy #NYC for us! #prodchatSendgine
RT @alfombra06 Fine small group of comm-freaks! Lovely night-encounter #ProdchatTara Rodden Robinson
@profkrg Thank you! Always a pleasure to be part of #prodchat. Talk next week? :) Sendgine
@tararodden Excellent! We're always curious about how people are communicating. Great chatting with you--same time next week? #prodchatSendgine
@sendgine absolutely! Thanks for all of your insight. #prodchatKenna Griffin